We are often asked what the differences are between one security company to another because many people think that all contract security companies are alike and in many cases there is a lot of truth to this thinking, meaning many believe that all Security Providers are exactly same except that they wear different patches and uniforms.
So why change from one security company to another?
The reality is that security companies lose their contract for malperformance all the time and often much before their contract is due. In fact, it is a common thing to hear that local businesses have changed their security companies 3, 4 and even 5 times just within the past 24 months!
It is quite different with Quest National Security! While the average term for a typical security contract is 1-2 years, we have been known in the industry to serve and protect the same clients for over 10 years and each one of them will vouch for us any time!
Before hiring your next security company, it is best to ask the following pertinent questions:
What is the proposed on-boarding process?
Whether the security officer on the ground is even suitable for on-boarding.
Is the company licensed, properly vetted and qualified to perform their duties?
Is there a proper training protocol, if at all? Is the training regularly refreshed and up to date with current events?
Are you provided with a single point of contact who can be reached 24/7. Is he or she are empowered to solve any possible issues in a timely manner?
It can even be a simple question as what if you don’t get along with the uniformed professional standing inside or right outside your property?
If you have changed your security company time after time and still haven’t found peace – you are not alone. We find that many businesses, small and
large, are unhappy with their security because of the notorious non-performance of the guards and lack of responsiveness from management.
One of the reasons why we are known in the industry to have stellar client loyalty is due to our great attention to details, critical selection of manpower, methodical on-boarding phase and tight management model.
Want to hear more? Schedule a risk-free security assessment by professionals. We’ll walk the property together and provide you with a tailored competitive solution to your specific security needs.
